As flood-affected residents move back home, the generosity of Rotorua businesses is helping them settle back in.

The team in Rotorua Lakes Council's Flood Recovery Office has worked together with local businesses to create the packs which have various vouchers, treats and goodies.

The Welcome Home Packs are being given to residents who were displaced from their homes after the severe weather event of April 29.

Rotorua Mayor Steve Chadwick and Flood Recovery Office kaiarahi Tere Lawson delivered some Welcome Home Packs last week.

Their first stop was Janice and Joseph O'Brien's York Street home. The couple, who are in their 80s, had flood waters up to their knees flowing into their home.

Rotorua residents Liandra and Buck Allen stumbled upon them and have since adopted the O'Brien's as their parents.

Janice says their flood recovery journey has been ‘pretty smooth' and that is down to the generosity of the Allen's as well as other contractors.

'We know that we are pretty lucky.”

'We have had great support from Jae Rotorua, Tower Insurance, Gallagher and Bassett assessors, and Terry Robinson and his men at Lifestyle Building Solutions.”

She says it is great to be back in her home and with her two cats.

'We have just been so well looked after. We are very grateful for all the help and support we have received.”

She says the Welcome Home was an added bonus.

'What a lovely gesture. It does make us feel a bit special.”

The team from Lifestyle Building Solutions, who did the repair work to the O'Brien's house, also dropped off a gift basket to welcome them home.

Janice and Joseph O'Brien getting welcomed into their home after the April floods. Image: Rotorua Lakes Council website.

'We are just so surprised,” Janice says.

Mayor Chadwick says it has been humbling meeting people after they returned home.

'We want to make sure people have felt supported and it is great to see people settling back into their home. We have heard how awful the flooding was for them, so for them to be home is pretty special.”

Recovery Manager Andy Bell says the main focus of the Recovery Office was to help those who have been affected.

'That has been at the forefront of everything we have done.”

'The kaiarahi have done an amazing job and provided great support to those people who have been affected or were displaced. They have been a driving force which has helped people back into their homes.”