Bay of Plenty MP and Minister of State Services Tony Ryall says New Zealanders are generally happier with the service they're getting from front line public services.
"Results from the national Kiwis Count 2009 survey show a small overall improvement in New Zealanders' satisfaction levels," says Tony.

Hon. Tony Ryall.

Kiwis Count 2009 results show 64 per cent of New Zealanders surveyed now believe their last experience with a public service was 'an example of good value for tax dollars spent' in comparison to 55 per cent in 2007.
Overall trust in public services, and trust in the last service experience has also improved.
"This is a good result for the New Zealand State Services and puts us on a par with the best in the world," says Tony.
Kiwis Count is a national, all-of-government survey organised by the State Services Commission, which asks New Zealanders about their experiences and perceptions of public services.
It measures how satisfied New Zealanders are with public services, how much they trust public services, and how public services compare with the private sector.
"The state services need to act on these results and make the improvements that will continue to have the greatest impact on frontline service delivery for New Zealanders."
"The government wants greater transparency in government services and Kiwis Count is one of a number of measures of performance that the government will be releasing in due course."
There were 6500 randomly selected participants from the New Zealand electoral roll for the 2009 survey, with a final response rate of 56 per cent.