As vehicle dashboards rely more heavily on touchscreens, concerns are growing about driver distraction.
The body that oversees the safety of vehicles in Australia and New Zealand said it will now reward higher safety ratings to cars that reintroduce physical buttons for basic functions.
ANCAP hoped it would encourage drivers to keep their eyes on the road.
NZ Autocar magazine managing director Richard Edwards told RNZ’s Morning Report there were cars on the market where everything was set through the screen.
“There are pretty much no physical buttons other than a few on the steering wheel, everything right down to windscreen wiper settings and the headlight settings and safety feature settings are all within the screen,” he said.
“Now, that’s not every car, that’s only a very small number of cars that have done that. I think we’re in a period where they’re trying to find the balance as to what you can put on the screen and what you can’t.”
He said there had been studies showing that interacting with touchscreens extended reaction times, which could explain ANCAP’s reasoning.
“I think also they’re getting a lot of feedback from people out there and the media, who are noting that sometimes these changes in design are going a little bit too far.”
ANCAP has a very qualified and experienced team of engineers that do look at these things “well beyond my pay grade”, who no doubt have some reasons for that decision, Edwards said.
Edwards said the European ANCAP scheme was also looking at awarding higher safety ratings for buttons.
“ANCAP itself, its biggest influence is really across the Tasman, in that a lot of major fleets will not buy vehicles that don’t have a five-star rating,” he said.
“If vehicles start falling from that five-star rating, the sales will likely go down because fleets and governments and so forth are the biggest buyers of vehicles.
“They do a lot of effort to encourage consumers to buy five-star cars too, and I think there is a very strong feeling within the community that if you’re buying a car, particularly if you put your family in it, or for a business group of staff, that a five-star is what you need to have. So, a five-star is very, very important.”
However, Edwards said there had been discussion in recent years that perhaps ANCAP was making it too hard to get those ratings.
He said ANCAP may be pushing too far with what it is asking for from companies.
“Particularly in the context that New Zealand and Australia have such a small market that it’s very difficult for a car company to build specifically for what our markets want in the context of what they have to build overall worldwide.”
Edwards said if manufacturers were to make the changes, the development cycle for vehicles in Europe and Japan was somewhere between four and eight years.
He said that was how long it would take to make physical hardware changes, depending on where they were with the cycle.
But the Chinese development cycle was a lot shorter.
“It’s two to three years. So theoretically, they could come out with those buttons or changes a lot quicker, and the Chinese market particularly are the ones who have shifted very strongly into a screen-only driving environment,” Edwards said.



2 comments
Tactile advantage
Posted on 16-01-2026 15:55 | By CliftonGuy
I fully agree that there should be a move away from tactile screens. They can be very difficult to adjust, especially on our bumpy roads. You need to steady your hand whilst on the move to be accurate in the place you wish to touch. Sometimes, you can make an accidental error at the last moment.
Furthermore, car makers tend to pack more and more in the space available, which increases the difficulty of hitting the right spot. Aggrevated by those with fat fingers!
Yes
Posted on 16-01-2026 17:04 | By Kancho
I got to drive a SUV with a tablet mounted in the centre and found it very difficult. Altering air con , radio, seat heater etc requires looking at the tablet screen which takes away attention. What press pads were in the steering wheel are flush and symbols or writing very small as was the operation monitor screen . So even progressive cruise control not easy to set . Conversely my car has buttons that are easy to locate and press or toggle and air con easy to adjust as with seat heating etc . All pretty much with very little attention needed. Same for all driving buttons on steering wheel as easy to operate with full attention in driving. In conclusion would not want to buy a tablet style car. Would need very advanced speech control and a lot of practice so no thanks
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