“It’s dead down there” – Tga CBD needs customers

Twelve business have recently closed or were about to close in Tauranga's CBD. Photo: Sun Media.

Tauranga's CBD 'is in crisis” with empty businesses and construction giving the perception it's a 'place to stay away from”.

Downtown Tauranga board chair Brian Berry made the comments at a Tauranga City Council finance, strategy and risk committee meeting earlier today.

The organisation that represents and promotes CBD businesses was presenting its six monthly report.

'Our CBD is in crisis, and we collectively are trying to solve that in a timely timeframe,” said Berry.

'In the wider community there's a real perception problem. It's been there for the last three to four years, that the CBD is a place to stay away from.”

He said parking costs and parking availability was challenging, but availability had improved with the reintroduction of paid parking in December last year.

'There are multiple vacant shops, it's dead down there, problems with vagrants and so on.

'And with the various substantial developments getting underway or nearing completion, the situation's only going to get worse in the near term.”

Construction of the $304 million civic precinct Te Manawataki O Te Papa was underway as well as several other construction projects including new council offices on Devonport Road and a new courthouse on Spring Street.

Berry said last week the organisation collated a list of business that had recently closed or would be closing and it totalled 12 businesses, which was a 'real issue” for the CBD.

The occupancy rate of city centre sites was 76 per cent. There were currently 680 occupiable sites with 514 of them currently full and 166 either empty or under development according to DTT's report to council.

He said DTT promoted solutions for the issues with one of them being a park and ride to alleviate parking pressures and it was a 'major frustration” that nothing had been achieved.

Downtown Tauranga board chair Brian Berry. Photo: John Borren/SunLive.

Other solutions Berry suggested included rates relief for the CBD businesses, especially retail businesses and for council to put a hold on payments of licences to occupy for hospitality businesses.

Commission chair Anne Tolley responded to the solutions raised by Berry and said the council was looking at the licences to occupy, and they would look at rates when they were able to.

'The values of properties had decreased quite significantly in the CBD and that meant that there was quite a considerable drop in rates for a lot of those commercial premises.”

Another issue the city centre was facing was an increase in criminal activity and antisocial behaviour.

According to DTT's report to council there was a 'significant increase” in the number of reported incidents of intimidation, vandalism, increased gang presence, break-ins, thefts, aggression and anti-social behaviour.

Berry said safety was a 'major issue” for people circulating around the CBD, but also for business owners with people going in and threatening business owners.

DTT marketing and communications manager Sally Cooke said safety and security was a 'significant issue”.

'It's hindering their [businesses] ability to attract and retain staff because of the antisocial behaviour,” said Cooke.

'There's the break-ins, there's the theft, there's the intimidation. Their staff are scared, they're scared.

'A lot of our member businesses in the retail sector have had to give their staff alarms. They can't walk to the cars by themselves.”

The organisation held a meeting in December with its members, the council and police and these were the issues raised by the businesses said Cooke.

DTT asked the council for funding towards security guards and Māori wardens.

TCC chief executive Marty Grenfell said the council previously provided facilities for Māori Wardens at the old library building that had since been demolished.

Commission chair Anne Tolley. Photo: John Borren/SunLive.

Tolley said: 'We might want to think about or have a chat about where the Māori Wardens have gone and what sort of support they're giving to them, because even their presence in the city can make a difference. '

She said security was an issue raised by the Mount Maunganui Mainstreet organisation as well so it was something council was going to have to have a think about.

'I'm a great believer in the old ‘Bobby on the beat”, that visibility of police presence on a consistent basis, and we seem to have gone away from that,” said Tolley.

Cooke said they had spoken with police and discussed some practical steps that included police doing a walk around after meetings in the city and if they were driving back to the station they took different routes through the streets.

She said police were open to looking at these suggestions, which was 'great”.

To close Tolley said: 'We do have a completely different situation in the CBD and it is going to be a long time before it's fully resolved and all the investment that's currently underway is completed, and we get hundreds and hundreds more people actually living and working in the CBD.”

Cooke followed with: 'We do have some great pockets of businesses working hard, doing good and people who love coming here, so don't forget us.”

Public Interest Journalism funded through NZ On Air

32 comments

Seriously !

Posted on 27-03-2023 18:29 | By Womby

It has been the same there for many years, perhaps a decade now A simple fix Change all residential streets back to just that Families living in the houses that were built for that purpose, change the zoning on Fraser Street, Devonport Road, Edgecumbe Road as examples. It will gain much needed housing and all the lawyers, accountants, real estate agents, etc will have nice business premises in a business district with all the staff contributing to the increase in the shops, cafes etc floor traffic and viability


...

Posted on 27-03-2023 18:32 | By This Guy

anti social behaviour doesn't keep me out the CBD - the complete lack of any reason to go there in the first place does... (and who wants to pay for parking to walk around and look at empty store fronts)


Parking charges

Posted on 27-03-2023 18:57 | By Graize

Restarting parking meter charges was a great idea. Need to find options other than that to stop all day parking


What do these Commisioners expect?

Posted on 27-03-2023 19:06 | By TheCameltoeKid

I'm completely convinced that these four Commisioners are completely stupid! What have they actually achieved during their tenure other than increasing the balance in their bank accounts. To even suggest to build a "Boutique Stadium" on that ground isn'ta Rational Decision! This is Purely a Labour Government exerting their dominance over an Electorate that they know they'll never win! Just leave the Domsim as it is!


No surprises

Posted on 27-03-2023 19:56 | By Kancho

Like many I have given up on the CBD . Why struggle to go there with the Cameron road mayhem going for month after month and the parking and shops diminished. It seems to me the commissioners have what they wanted reduce traffic on Cameron being a long term goal. Supposedly to use buses but that's a pipe dream. Interesting news that museum's throughout the country don't have enough money to operate yet looks like we are building in the silo CBD to join the indebtedness. Even another museum at gate pa. Well Labour and the appointed. It's called sunk cost fallacy, just keep throwing money into the hole while services deteriorate


Useless Council to blame!

Posted on 27-03-2023 20:25 | By Ben Dover

If the parking hadn't been drastically reduced and the parking charges hadn't been reintroduced, maybe more people would shop in Tauranga!


Never a Surprise.

Posted on 27-03-2023 20:53 | By Cynical Me

The more shopping centres based around malls with lots of parking the less attractive the CBD. The council has removed any reason for anyone to go there. Removed the wharf which was a big attraction for many parents and kids. No other place where dads can take their kids fishing now. Replaced them with slippery steps. Removed all the parking so nowhere handy for customers to park. Stuffed up the waterfront completely and the brains trust that run the planning either were too stupid to listen or observe so the ratepayers now have a dinosaur. Oh but it's what we asked for. No it isn't.


WOW

Posted on 27-03-2023 21:57 | By Yadick

These reports are from absolute geniuses. Who would ever have known all this without their professional and expensive input. Why in the world does it take formal reports to acknowledge (and probably ignore) what everyone else has been stating for the last 5 or 6 years. Security guards and Maori Wardens are nothing. No powers. The courts need to grow a pair and start dishing out true justice. Forget the PC pussy-footing. It's time Tauranga residents stood together and give the justice the courts REFUSE to . . . Or of course we could just shut our eyes and move to daylight smash n grabs . . . No wait . . . That's so last week. We're just going from bad to worse. We of course need to take into account cultural and background reports though. Really? NEWSFLASH - NO we don't.


SORRY for the CBD busineses

Posted on 27-03-2023 22:25 | By The Caveman

and property owners, BUT the so called TCC (Labour appointed !&%$^$#@#%^& ) have made the CDB a NO GO ZONE for anybody thinking about shopping !!


Gosh

Posted on 28-03-2023 05:19 | By old trucker

it cannot be in a CRISIS gosh all those Big YELLOW BUSES running all day into town 7 days a week bring all these people in Surely not, fuming the place out taking up parking no this cannot be right,but hang on is TCC going to build a $400million office there, gosh this will bring people in,wholly moley spending all this is terrible just to have something nice,it will blow out to 600 million cause they will find a bone etc, us PENSIONERS cannot afford this we don,t even go to town,all this pressure on us is a real burden,so much stress,TCC will not concrete our driveway on their side,but spend millions on footpaths Cameron rd etc,it is unfair,they do not CARE about us at all.my sixpence worth,im out, 10-4 out ,phew.


Wonder why

Posted on 28-03-2023 06:31 | By Angels

Look at the traffic getting in and out of the city cbd. The so called traffic planners have destroyed our city. It could only be done by a professional planner as no could one could totally destroy it other wise. This city is getting worse by the day


Some people

Posted on 28-03-2023 07:30 | By Accountable

Just don't get it! In simple no nonsense terms less cars in the CBD means less people. Watch the proof of this happen when leases expire on the businesses in Cameron Road. They can't survive without adequate accessible parking and they will move on leaving more empty premises. But it's all to simplistic for the council employees and some others to understand.


Really?

Posted on 28-03-2023 07:43 | By Thats Nice

No shops to actually visit, a struggle to access the cbd and parking meters equates to no customers - end off. Bayfair, The Lakes, Papamoa and Bethlehem have all the customers now and for good reason.


No sh.. sherlock!

Posted on 28-03-2023 08:22 | By nerak

Only just woken up then? 2 years after Chch quakes, they were more alive than Tga! Back then I said this town was dying, many said it was already dead. Proof now down to the sheer idiocy and empire building that is TCC, to hell with those who live here. Keep building your utopia, be interesting to see if it just becomes another dead hole. Actually, it already is. Should have listened to the people who count, TCC, instead of creating monsters on a hiding to nowhere. But of course, everyone wants a legacy, especially commissioners and planners. Can't imagine being proud of the ugly mess TCC have created, can't see it ever being a fun place to visit. Now Tauriko is another story. Another couple of satellite malls and Tga downtown will truly be ghost town.


I remember being told

Posted on 28-03-2023 09:50 | By Let's get real

The CBD would become a vibrant and exciting place once the new university site was developed... In the News last week, a story about museums around the country possibly having to close because of lack of council funding and we all know that were it not for school visits and school plays (which are used to fudge attendance numbers, because all of the family has to watch little Timmy sing on the stage) the council owned facilities would be empty. Where does council funded incompetence stop.? Reality doesn't match with "nice to have" projects. But there's money that must be spent.


It's not a 'perception problem'

Posted on 28-03-2023 10:18 | By treekiwi

there is almost nothing down there that you can't buy somewhere else, cheaper, and with easy parking not only not restricted by pedestrian areas and bungled traffic flow patterns but is also FREE.


Building values

Posted on 28-03-2023 11:05 | By Accountable

In the CBD would have to drop more than the 40% commercial rate increase council has imposed on the CBD before the there will be any noticeable difference in the rate bills. Once again Tolley and her colleagues are struggling to come to terms with the financial damage they and the council staff have inflicted on the businesses in the CBD through the removal of valuable car parks and the massive amounts of upheaval approved by them in recent times.


Mount Maunganui Main Street

Posted on 28-03-2023 11:35 | By Womby

A very vibrant and well patronised shopping area, and has been so for many years. Most of the shops have been there for a long while. The big difference is there are no parking meters at all. Quite surprising when it comes under the same council jurisdiction


Wow, give the fab 4 a clap

Posted on 28-03-2023 12:00 | By an_alias

You destroy all car traffic, you do what you want with council building, paid parking, increase business rates.......clearly the fab 4 have never run a business or have any relationship to what the average person has to deal with. But hey they are getting super star wages with ZERO qualification, just who they know


1) Devote one entire carpark building

Posted on 28-03-2023 12:11 | By Bruja

to worker's parking. $1 per hour flat rate. They need a permit which proves their place of employment and said proof needs renewing every month. (very simple to do with technology). 2) Do away with all metering for at least the next 2 years. 3) Place some type of rent cap on CBD landlords for at least the next 2 years so that businesses have certainty. 4) Have park n ride points at all four corners of the city limits which are on bus routes.


@ Womby

Posted on 28-03-2023 12:13 | By Yadick

I like your idea. Makes perfect sense . . . Which probably why TCC wouldn't consider it. I also reckon block off Devonport Road to the Strand to all traffic and turn it into a covered in mall. You could have street vendors, entertainment, all sorts . . .


@ By Womby

Posted on 28-03-2023 12:19 | By The Caveman

Are you aware that PARKING METERS and REDUCED PARKING are coming to the Mount Shopping area !!


Cardiac arrest for Tauranga

Posted on 28-03-2023 13:18 | By Otumoetai Resident

Hey dont despair Anne Tolley said a year ago in her not so slick video (see below) she promised would get the city pumping ! Cardiac arrest has set in and their only solution is to build a few more council buildings. Its so easy to waste other peoples money and tell them lies when you were not even voted into the position of power and also dont even live here. Go figure and go home Anne /https://www.youtube.com/watch?v=VUCeCDmHwLQ


Ab-so-lut-sad

Posted on 28-03-2023 16:36 | By Blue Angel

TCC has destroyed TGA Period, I drive past the town twice a day in the morning & afternoon to get to & from work it is about the best place to bypass all the traffic all around TGA They have destroyed CBD completely


Unfortunately these days TCC

Posted on 28-03-2023 17:47 | By earlybird

is only good at [i] making bad decisions, [ii] making poor excuses and [iii] increasing the rates.


Cbd

Posted on 28-03-2023 18:03 | By Mallyg

Rates Have got up 60% or more but don’t forget Main Street also put a big levy on top of the rates


Sad

Posted on 28-03-2023 19:37 | By Kancho

Certainly feel for rh businesses still in town it must be very hard with locked tenancy agreement and council rage increases. A friend closed their business a year ago because foot traffic passed the shop was drying up then. Last time I was in town it was sad to see cruise ship passengers wandering about passed empty shops


City Buzz

Posted on 28-03-2023 21:46 | By Blindspot

What about park and ride with a tram system thats cheap. As all the pubs pokie licenses expire, build a casino down near the strand. Late night restaurants and bars, gambling tables, pokies etc, only its regulated better for dress codes and drunk people etc.


A consensus.

Posted on 28-03-2023 23:17 | By morepork

A bunch of posts all easily recognizing that if you stifle cars, you stifle commerce. But not Queen Anne and her TCC. They no longer have any concept of what is reality for most of us. They don't understand why paid parking should be a problem. They have plenty of money. How can the Lakes be such a HUGE success and CBD be such a HUGE disaster? Why don't buffalo buses bring people to the City? Why hasn't putting a university campus there worked? Do they think we LIKE to see our City killed off? If Womby is right and they now have the Mount in their sights for paid parking, it will face the same fate. People want easy, convenient, access to shops, and that means CARS. Facilitate cars and you'll revive the City, but the Holy Dogma from Government and Commission is: "Cars BAD. Stop cars." GoodLuck.


An Experiment.

Posted on 28-03-2023 23:27 | By morepork

Why not declare FREE PARKING in the CBD for ONE Month? Get the proposed Police walkarounds going and organize a few events in the City. At the end of the month, let Retailers report on whether their sales were up or not, and we can finally agree whether paid parking is a major factor or not. It would be a start towards finding out empirically what the factors are that are leading to the decline of the CBD. Of course, if you don't really want to know, or are afraid that experiment might prove the current canon to prevent and remove cars, "wrong", then, of course, don't do it.


@Otumoetai Resident

Posted on 29-03-2023 15:51 | By morepork

Thanks for the video link. I watched it with wry amusement. I loved the parting shot: "It's up to you." Like they ever listened to anything that was suggested. Plans are formulated and signed off, without anyone (outside Queen Anne's Court) knowing, and they then go to the public in the hope that there will be some support. All criticism or suggestion of possible better alternatives is ignored, and They go ahead and do what they always intended to do. And so we end up with a chaotic maze of cones and barriers on Cameron Road, an impassable traffic jam in Greerton, and a CBD refurbishment that we cannot afford and that nobody actually wants. The list of possible projects should be publicly available and the priorities should be established by public vote, if not annually, at least every two years... That would be REAL engagement AND Democrarcy.


shopping is not entertainment

Posted on 01-04-2023 08:33 | By Sinker

For me, Shopping is not a matter of entertainment as it was years ago. Now it's a matter of necessities only. The stores in town don't offer me best value nor best variety and as such, don't attract me. I may be a Minority as to why I don't go there, but I think not. Parking is not my primary issue. I'm able bodied and can find a park and walk the three block circuit if I need to.


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