The woman injured in a Rotorua sinkhole says it has been 'quite an ordeal” but those first on the scene were wonderful.

The sinkhole opened up on the footpath at Rotorua's Whakarewarewa -The Living Māori Village, and the woman was injured on Thursday afternoon, when she was visiting the village while on holiday from Perth.

She is currently in a stable condition in Waikato Hospital and has issued a statement to say how wonderful all the people were who first came to her aid after the accident.

'Getting me out and then pouring water on to my injuries until the emergency services arrived.

'The care since then has been marvellous, and I would like to express my thanks to all involved. At the same time this has been quite an ordeal, and we would ask that my and our family's privacy be respected.”

A second person was involved in the fall, and was also treated, but not admitted to hospital.

The incident is now being officially investigated by WorkSafe.

A spokesperson says that, after completing initial enquiries at Whakarewarewa last week, they have now formally opened an investigation.

It could take up to 12 months.

WorkSafe says it has not made recommendations around closure of the village.

The website for Whakarewarewa -The Living Māori Village says it is temporarily closed due to unforeseen circumstances.

General manager Mike Gibbons says the hole was estimated to be 2m long by 1m wide and up to a metre deep, and located at the entrance to the village.

Rotorua Lakes Council says the sinkhole has been filled in, and steam vents installed over the weekend.

The site will be monitored, and the road will remain closed.

-Stuff/Jo Lines-MacKenzie.