I ask a lot of people if they use a CRM? The answer is invariably no. CRM is Customer Relationship Management - a tool for tracking interactions with customers... Read More

Computers, internet and mobile phones all count as information technology or IT, to use the buzz initials. But paper and pen are still valid IT tools. They may... Read More

The OS wars between Microsoft and Apple remind me of the car rivalry between Ford and Holden. It's an ever present debate. When it comes to upgrading which operating... Read More

This week the SunLive newsroom asked for my technology predictions. Apart from Robert Scoble, nobody seemed to predict how big Twitter would become. That aside,... Read More