A change of supplier

With reference to K Mathews' letter (Weekend Sun, January 25), I agree with the expressed sentiments, but my experience led me to change my supplier.

I was offered a one-off discount of $150 if I changed, and was promised that the KW rate would stay the same for at least one year.

I did the sums and came to the conclusion that there was no basic difference when comparing the two over a year. I went back 12 months and checked every bill and the amount of electricity used. This included the TECT cheque

I have always had a beef about being charged more than I should be, but getting a financial return at the end of the year by way of a cheque from TECT. It's my money and I could be getting interest on it.

Having checked all of this out, I went back to Trustpower and they offered me a $200 discount on my next bill if I stayed, but would not guarantee to hold prices for a year. So I changed, and Trustpower came back with a one-off offer of $300 discount on my next bill.

I decided to change anyway.

Competition is great, and I was not really impressed by Trustpower's offers which I would never have got had I not had an offer from elsewhere.

W Keen, Pyes Pa (abridged).

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