Gully trap inspections:
Last month I had three men arrive to inspect my gully trap. I spoke to them on arrival and when they left said goodbye. Later I received a long letter to say my gully trap did not comply. The letter was not all that clear as to why it did not comply and what I had to do to correct this, so I rang the Council for help. They said they would ring back but two and a half hours later two men appeared on my doorstep to explain what had to be done.
I was not convinced they were sure about the repair but complied and bought silicon to seal around the trap as they had explained.
What worries me (as I am in my mid 80's) is the fact it took three men to inspect and they could have explained the repairs to me there and then. However it took another two men to call and do the explaining.
As our city finances are well in the red, why all these men, plus cars, plus letters which to me did not explain what had to be done? I pay my rates regularly but do not expect them to be unnecessarily exploited like this. The men were easy to talk to and I am not concerned about their conduct but just the way bureaucracy asked so many to do this task.
JA Barker, Tauranga.