As a customer of A.M.I we received a letter 2 days ago to advise us that as we pay monthly (automatic) payment that they will now send us a monthly statement in the mail 60c per letter.
Now I recently read and heard about the plight of A.M.I as a result of the Christchurch earthquake and how they were either broke or about to go broke (govt then stepped in and offered to cover them for any loss) Now I have just heard an add on the wireless for A.M.I assuring the 450,000 customers that they are in good hands.
Now I am a simple man however I thought well o/k 450,000 customers one letter each per month at 60c = $270,000.
Make that 12 letters each per year and hullo you get $3,240,000... Yep that's three million two hundred and forty thousand dollars to send out a monthly statement to someone who already pays by automatic payment not to mention the cost of the stationery, envelopes, printer and ink and someone to write the letters!
Roger Beauchamp, Tauranga.