Council bottleneck endures

Tauranga's booming building market is exposing a weakness in the system – the amount of time it takes Tauranga City Council to process building consent applications.

While city council staff still claim it takes 20 working days to process a building consent, moves are afoot to change a system that builders are telling SunLive can take two to three months.

The 20 working days is a legal obligation under the Resource Management Act.

'So we had one, eight weeks,” says one builder. 'They just keep coming back with questions, their way of getting around it, getting the run around.”

He's an experienced builder, well educated about the information required in a consent application.

'I'm not sure I want to be quoted. We have to deal with the inspectors on a daily basis. If they see something like that with my name in the paper then they make my life more difficult than they already do.

'It's ridiculous the amount of time it takes consents to come out, it's just ridiculous.”

The city's current system is to give an application a once over in the first 48 hours to ensure all the required paper work is included in the application.

The applicant, a builder, building company or architect is then emailed saying whether the consent application is accepted for further processing or not.

If during the 20 working day period there is a discovery of something that somehow missed the two day initial inspection, then the applicant will be contacted to provide it. The clock stops until the question is answered. Once the consent is issued it goes out the back for pricing.

'It is taking the TCC building Inspection department 25 working days just to think about maybe considering a set of plans for consent,” says one frustrated builder. 'Then it takes another 20-25 working days to process them.

'Building companies in this city are tearing their hair out trying to get the council motivated to process plans faster... God help any one of them if they raise the ire of the inspection department for should they have plans in for consideration, and they upset the Inspection department, the plans are just likely to accidentally slip to the bottom of the pile.”

'We are busy, we know that other building companies are busy,” says another builder. 'We know there is huge demand for land out there at present and it's being snapped up real quick.

'So it we know our designers are working all hours and the engineers are busy. Everything is taking longer than usual because the same amount of people can't do more than the same amount of work.

'It's not just council, designers and engineers are taking a bit longer as well, that's holding up processes as well.”

Some of the large companies contacted say they have already taken their concerns to the council with a couple being told changes are due next month.

One building company was told that building consents will be able to be lodged electronically from September.

But the city council says there will be no relief this year.

'We are currently working on a system that will allow customers to submit their building consents online. This project is still being developed and we expect it will be available in the first half of next year,” says Business Manager: Building, Tania Brittain.

The city council has seen a sharp increase in incoming consent numbers over recent months with the number of consents received by Tauranga City Council climbing to an average of 76 per week for June and July 2015, compared with 57 per week in April and May 2015.

'We've been working hard to improve our building consent processing timeframes. Our compliance in this area increased to 93.3 per cent in the six months to the end of July 2015, compared with 78.3 per cent for the same period in 2014,” says Tania.

The inspectors often need more information than is provided to process a building consent, says Tania. Any Request for Further Information the council makes is to ensure that the proposed building work complies with the Building Code, says Tania.

'To the end of July 2015, RFIs were required for 66 per cent of all consent applications we processed.”

Building consent application numbers have climbed considerably over recent years with total consents issued by Tauranga City Council increasing by around 30 per cent since 2011.

TOTAL AMOUNT OF BUILDING CONSENTS ISSUED BY YEAR:

  • 2011 - 121,670

  • 2012 - 131,785

  • 2013 - 142,076

  • 2014 - 152,177

6 comments

like

Posted on 13-08-2015 19:50 | By Capt_Kaveman

said last election not only does the Councillors need to go so does the TCC staff


Ridiculous but the storm is coming

Posted on 13-08-2015 20:58 | By ROCCO

This state of affairs is intolerable TCC needs to sort it out pronto. On second thoughts don't bother the bubble is about to burst and half of those already employed will be made redundant.We don't need more hangers on to get rid of so just hold fire the problem will sort itself out.


Staff at council

Posted on 14-08-2015 09:32 | By devo

The council staff are appalling to deal with,the wait at the counter to the pedantic way they deal with you. They would not last in a private business or be able to own a business with the lax and over powering attitude they have


Top dollar

Posted on 14-08-2015 11:29 | By The Master

The trend of the comments from builders is obvious. TCC demand huge fees, usually 10x higher than anywhere else in New Zealand. Most will be simple and easy and there just is no excuse for the delays. Looks like there are just to many staff down there with all there little sticky beaks buried in the process, all of that just delays the process.


TCC are forced to do it.

Posted on 14-08-2015 14:18 | By dgk

And this has all been forced on TCC by central government (RMA and Building Code). Maybe SunLive should have asked Simple Simon for an opinion on teh matter.


More horror stories ..

Posted on 14-08-2015 20:42 | By ROCCO

are emerging and the deeper one digs the worse it gets.No matter people be brave this nuisance value will pale into insignificance when the NZ economy and the building madness hits the wall in the next few months.


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