Lately some big corporates have taken it on themselves to add a fee for customers not paying their bills online.

If investigated it might prove illegal, but no doubt not with this government. People who have no computer or are unable to use one, or can't not afford one is bad enough. However, in my instance I never received a cyber invoice from Telecom at one time, which nearly cost me a late fee, not withstanding I've been scammed feeding my card number into my computer.

No wonder customers feel uneasy about putting personal details on the net, such as their bank account numbers. With all the powers, and muscle Telecom (Spark) has in the cyberworld, they had a hard job to stop hackers shutting down their network, so what chance has ordinary folk.

Sparks, with untold billions of annual profits thanks the Richard Prebble and Rogernomics, the bottom line is Telecom and others, are like chickens scratching the ground in search for morsels to get the extra dollar from the hard-pressed public.

It's nothing but greed that we're expected to accept nowadays.

Ray Jones, Otumoetai