Graeme Purches comments on Trustpower pricing were dismissive of my findings claiming that they were an anomaly due to my high usage. However their pricing applies to everyone no matter what their usage. For example, If my usage was say 500 units of 24hr and 200 units of controlled my bill with Genesis would be $185.44, with Just Energy $180.71, Nova $185.15, Trustpower $227.67. If my usage was 700/300 my Genesis bill would be $245.93, Just Energy $237.71, Nova $251.67, Trustpower $307.50. Trustpower is therefore on average 24% more expensive than other providers I have compared. That equates to $526 extra per year for the first example and $748.80 for the second. Trustpower is effectively clawing back a large chunk of their dividends to TECT by charging substantially more to their TECT beneficiary customers and I challenge Graeme to disprove my figures or give a proper explanation to why they charge more to Tauranga customers than any other provider. The survey he refers to I believe was a national survey which asked consumers how do you feel about your electricity company. Not specific to Tauranga and largely irrelevant as far as I can tell.

Duncan Evans, Papamoa.