What value do we as a community place on good, old-fashioned, personal service?
What if we could no longer rely on the convenience of popping in to our local store for a friendly chat and some of our basic daily needs, quality and service assured.
Increasingly we notice ‘fly-by-nighters' setting themselves up on street corners and in high-profile spots around town – sometimes blotting the landscape with their scruffy set-ups and signage. Do they offer a quality guarantee and personable service?
Before we stop and buy on impulse – perhaps we should spare a thought for those fine folk who have provided our community with quality personal service over many years.
Many of these local business owners support their communities by contributing to local charities and events. They also offer employment opportunities – including valuable work experience for students in their neighbourhoods.
As Christmas approaches, perhaps we could reflect on the value of this service and how important it is to us.
Seasons Greetings to all the community-minded local business owners. We do appreciate the comfort and convenience you provide and we don't want to lose you!

Carol Gracie, Te Puna.