Spark is facing legal action for allegedly overcharging thousands of customers.
The Commerce Commission is filing court proceedings against the telecommunications company.
The commission has laid 11 charges against Spark New Zealand Trading Limited (Spark) over alleged breaches of the Fair Trading Act.
These include incorrect billing for broadband data as well as for customers leaving the provider, and the incorrect rollout of a credit for new users.
Spark has already refunded more than $1 million to affected customers and donated more than $260,000 to charities.
Chief executive Simon Moutter said he was disappointed the commission did not accept a settlement payment to acknowledge its errors.
2 comments
Nice one.
Posted on 10-07-2018 09:26 | By Marshal
If they keep this up they will need to reinvent themselves again . Maybe check all the other like minded telco's . And don't take any notice of the donation, it is just a con.. Do the right thing and fine the $30,000,000 it will be a drop in the ocean to them .. lol
Another one
Posted on 10-07-2018 13:16 | By Slim Shady
Rort after rort. Seems to be the Kiwi way.
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