Like others, I am a consumer with concerns about Trustpower’s behaviour, not least after installing solar panels and finding the excess power we generated was paid a miserable 7c per kilowatt by them, as opposed to the 29c/kilowatt they charged us for power from the grid.
I concluded Trustpower was hiding behind the TECT cheque to justify excessively high charges and as the most expensive provider, was ripping us off. On leaving, they offered a $300 sweetener to stay, which I rejected as loyalty and respect can’t be bought.
I now watch them spending vast amounts on advertising and blurring the real arguments to self-serve. The TECT cheque is not a gift from Trustpower so they can claim no part of the discussion around it.
It’s time that Trustpower woke up to the fact that the whole power retail industry is going to face major disruption as we move toward a sustainable energy future. I have yet to see any vision or proactive signs from them, or genuine care for Tauranga customers. TECT on the other hand is endeavouring to protect the interests of consumers as disruption comes down the line.
For that reason, TECT deserves your yes vote.
J Mayson, Bethlehem.