It is a surprise that Consumer to my knowledge, has never done an investigation into one of NZ's biggest overcharge situations, which is the real estate industry, where many agents are making up to, and over $1 million dollars. How many professional people, doctors, the PM etc, receive that income after a brief training period in their fi eld, as land agents do? The public needs to be protected from what must be the biggest racket in the country, where young, and old are striving to find a home, on a low income. We pay people to monitor this situation, are you doing your job?

R Chamberlain, Tauranga City.