Serious injury - but no prosecution

A young woman is immobilised, facing surgery and using ACC-supplied taxis for transport after an accident with restaurant footpath furniture on the main street of Mount Maunganui.

But despite the furniture being 'unapproved and inappropriate”, the restaurant will not be prosecuted.


Dining in 'Danger Street'?

The serious accident comes to light just a week after the Tauranga City Council insisted in a Weekend Sun story that there was 'no problem” with dining tables and chairs outside cafes and restaurant.

'Well, there is a problem” says the victim's mother, Annette McLeod.

Two-and-a-half months after the accident, her daughter has received the good news from Auckland Hospital. Her injury is no worse.

But she has also had the bad news. The injury hasn't healed. 'And that is a major concern,” says Annette.

It was 3:45pm on Christmas Eve last year when Jessica and her step-sister were walking down the main street in Mount Maunganui.

'The restaurant barrier which separates dinners from passers-by was in my line of sight,” she explains, 'but the tubular metal footing which holds it up wasn't.

'The obstacle was protruding into the footpath.”

Her left foot struck the barrier support and she landed on her right foot.

'Have you ever broken a bone?” she asks. 'It was pretty sore, and that's an understatement”

X-rays revealed fractures of the second, third and fourth metatarsals – the long bones in the mid-foot. Annette says two of the fractures were acute, which means the bones were displaced and she may have torn ligaments.

'It was nasty,” adds Annette, 'and I would like to think this accident would make the council sit up and take notice.”

But it hasn't. Tauranga City Council insists everything is working just fine and 'the balance between café and restaurant furniture and footpath accessibility is working”.

Stuart Goodman – enforcer of the TCC's bylaws and parking – was aware of the accident. And while it was a serious health and safety issue, there won't be a prosecution.

That's despite the fact that the barriers used by the restaurant on Christmas Eve were not council approved, nor were they 'suitable for that environment.”

Annette says she is not apportioning blame and she does not know who is responsible. She won't even name the restaurant because she says the problem is bigger than one restaurant.

'But the accident did happen,” she adds. So Annette went back to the accident scene and did some of her own research.

'There just isn't sufficient room,” she explains. 'There can't be the mandatory two-metre gap for pedestrians with diners on both sides of the footpath.”

And she's come to the conclusion that cafes and restaurants can comply only by having diners on just one side of the footpath.

In the meantime, life for daughter Jessica in Auckland has been made difficult. 'Not impossible,” she says, 'but difficult.”

She went from a plaster cast to a fibre glass cast and now, ten weeks after the accident, to a moonboot.

'I can get around on a knee scooter which frees up your hands to carry things, but I still need to taxi to and from work and my flatmates help by doing the supermarket.”

'The rest is history” says Annette. 'She may need surgery and she may end up with permanent damage to her foot.”

In the long run, Annette says she too would like to create 'a lovely ambience down the Mount's main street. '

'But we can't be restricting who uses the footpath – we can't take away prams, wheelchairs, mobility scooters and pedestrians for the sake of restaurants and cafes.”

And while the council insists congestion around cafes and restaurants down the Mount's main street is not a big issue for people, Annette reminds them it is approaching three months since the accident and her daughter still has no use of her injured leg.

*Over the last seven days, SunLive ran a reader's poll asking the following question: Following complaints from residents about overcrowded footpaths being ‘littered with tables and chairs' in downtown Mount Maunganui, how would you solve the problem?

The results are as follows:

Remove parking bays and make the pavements wider - 77 votes

Pedestrianise the whole area - 352 votes

Leave it alone. Its a lot of fuss over nothing - 478 votes

Make cafe owners and restaurateurs pay extra for use of the footpaths - 229 votes

Ban outdoor tables and chairs completely - 139 votes

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13 comments

Danger Street?

Posted on 13-03-2015 11:05 | By nerak

Looks more like a dog's breakfast to me. Even weekend markets aren't this cluttered. And the Strand in Tga is exactly the same. Tell me, Stuart Goodman, would you change your mind if you had an accident whilst traversing this type of mess? Surely you would. Barriers in question were not approved, no prosecution?? Come on, Stuart, do your job properly, or move on and let someone else do it to a standard which suits all, not just restaurant owners. Your lack of action is simply telling restaurant owners they can do what they like, and they do. No way do I want to see street dining disappear, I enjoy it, but I've already said elsewhere it needs to work in everyone's favour, including pedestrians, who surely have first right to walk freely and without obstructed pavements. How are vision impaired people supposed to cope? Not dine out?


TCC's original statement to Sunlive on this topic

Posted on 13-03-2015 11:09 | By Tauranga City Council

"The accident was investigated by TCC's Health and Safety staff and the TCC Bylaws Officer. It was a serious health and safety issue that was addressed as soon as it came to light. The restaurant has approval from Council to set up picket fencing in that area. The metal barriers that they used on Christmas Eve were not approved for use by Council because they were not suitable for that environment. The restaurant removed them after the accident. TCC has formally instructed the restaurant not to use those metal barriers again. From the amount of feedback we get, we still feel that the balance between restaurants and footpath accessibility at the Mount is working well. A learning at our end is that we need a better front-end process that will make it clearer to restaurants that they can't make unapproved changes like what happened here." (edited to fit)


Tauranga City Council

Posted on 13-03-2015 11:30 | By tish

Your learning curve is that footpaths are for pedestrians to get to the restaurants and cafes (and shops,services and anywhere else they need to), not paid for by ratepayers for the restaurants to use at their whim while making them unusable for the public. Just grow a responsibility bone and put the retailers back within their shop property boundaries and make it financially advantageous to them that they STAY there.


End result

Posted on 13-03-2015 13:05 | By YOGI BEAR

Restaurant knowingly did the wrong thing and walks away scott free, she falls in a heap and 3 months later still cant walk. That sounds like everything went well then doesn't. This standard here looks to be at about the same level as mouldy buildings and collapsed flag poles.


The photo

Posted on 13-03-2015 13:07 | By YOGI BEAR

Shows the problem, the tables and chairs are all over the place and so the footpath (for pedestrians) then runs like an obstacle course from one end to the other. The simple solution is that all tables/chairs must all be on the same side of the footpath so as the walking public have a straight run, no risk.


Tauranga City Coucil - Please Respond

Posted on 13-03-2015 13:26 | By Mackka

..... A few years ago this problem raised its head and was dealt with at that time. Restauranteurs were allowed to encroach upon the footpath space to a limited degree. Those bounds were spelt out and anyone who breached the law were quickly brought in to line. It would appear that that bylaw has been well and truly flouted and the council is turning a blind eye!! So - what is the actual law now? Please spell it out so that it can be policed if not by the council staff - then by the pedestrians who have to run the obstacle course each time they walk the main streets - especially Mount Maunganui.


Rules about footpaths at Mount

Posted on 13-03-2015 15:20 | By Tauranga City Council

From info TCC sent to Sunlive last week: There is no limitation on the number of tables and chairs that cafes/restaurants can place on the footpath along Mount main street, so long as they don't obstruct pedestrian thoroughfare and comply with conditions specified in the Street Use and Public Places Bylaw. Council is continually working with businesses to ensure that the footpath can be used reasonably by everyone. If there is a common goal it would be wanting to maintain the right balance between enhancing the street environment and ensuring the footpaths are clear and accessible for everyone. The difference between obstruction and enhancement can be a fine balance which is why we do proactive monitoring.


Seen it all before!

Posted on 13-03-2015 16:03 | By Watchdog

Over the years Council has turned a blind eye to the growing encroachment of free "parking" of tables and chairs on the unrated part of the city - our footpaths along the Strand and elsewhere.It has got to a stage where you have to literally walk "through" the restaurant. Council is clearly negligent here and I am sure a case in Court would find them so. There are also variables where diners themselves will move tables and chairs and block pedestrian access. It has come to a point where it might have to stop altogether a move that I wholeheartedly favour.


Tga City Council

Posted on 13-03-2015 16:54 | By Mackka

Thanks for your response to my question. Clearly the reply is not good enough and you need to do something about the creeping encroachment onto what used to be pedestrian's footpath. How far are you prepared to let it go before you take action?


Blue Boy

Posted on 13-03-2015 17:10 | By BlueBoy

It would seem to me that it is public access for pedestrian traffic. But I ask this seeing that the tables and chairs are on non rateable access and they are getting the use of it for free, what would happen if a member of the public came and sat down to eat their own food or food from another cafe etc, can the owner of the cafe ask them to move? I would think they don't have that right todo so, would be different if they were paying for it. Oh I am sure they would try I might try it one day and see what happens.


It's a footpath

Posted on 13-03-2015 18:43 | By s83cruiser

for crying out loud NOT a dining room. How much money does the council extract out of the Café to allow the public to eat on the side of the road. I have seen some of these Dining areas and the floor/footpath under the diners is disgusting. If the floor INSIDE the Café was in that condition the council health people would shut the place down. Seems if you serve food OUTSIDE the door all of the rules and reg's just go away.


@ TCC

Posted on 13-03-2015 19:42 | By nerak

Well there damn well should be limitations on number of tables/chairs at the Mount & Tga because it is obvious from previous pic and common knowledge there is severe obstruction. Also obvious some restaurant owner are NOT complying. ‘There is a common goal', which sure as hell aint being met. Now why is this? It sure aint me getting free meals. Not a case of a ‘fine balance', simply a case of free right of way on public footpaths. What a load of crap from TCC. And we the ratepayers pay for this spout??? The metal barriers WERE NOT APPROVED. Fine them. And ensure it never happens again. Front end process my ass, rules are rules, enforce them. Grow some big ones. It's what you are paid by the long suffering ratepayer to do. And it's abundantly clear it's another BIG FAIL for TCC. I'm over poor management/policing, TCC.


Saw it happen

Posted on 13-03-2015 21:27 | By Sweet as

I saw this poor girl injure herself and had only moments before asked someone in the pub to mark the pipes used for the base of the barrier as nearly everyone were tripping over them. They were not tables that you would walk around but big chunky barriers that had big pipes sticking out at the bottom to keep them upright. These were dangerous and should never have been used.


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