Bay’s cruise economy questioned

Are the foreign cruise ships calling at Mount Maunganui the cash cows they're painted to be? Are they delivering to the Bay of Plenty on all the multi-million dollar projections bandied around by industry fathers?

When the Sea Princess slipped into town on October 18, Tourism Bay of Plenty trumpeted the beginning of a $45-$50 million seasonal injection into the local economy.

A game of numbers – Shore Trips and Tours managing director Ian Holroyd. Photo by Tracy Hardy.

Tourism BOP general manager Rhys Arrowsmith says he feels 'very comfortable” with those numbers from Cruise NZ

'More like $20-million,” says a sceptical Ian Holroyd, managing director of Shore Trips and Tours.

He also points to anomalies in passenger figures. There's been speculation in the media of up to 240,000 passengers arriving here this season.

However, the industry is considerably more conservative at 205,000 visitors.

'It's the fastest-growing tourism sector alright, but from my calculations of each ship's passenger and crew capacity, they'll deliver half to two-thirds of official economic projections,” says Ian.

'They are not the golden apple.”

He blames spare capacity, discounted fares out of Australia and budget-conscious Aussies.

'They have a different economic status to rich Americans and Europeans, who used to come here for a once-in-a-lifetime experience.”

Ian believes for many Aussie passengers it's the cruise itself and relaxing on-board, that's the drawcard – not the destinations. He calculates the average spend ashore would be around $100 a day.

That, he says, explains why less than half of the seats available to passengers aboard the Sea Princess were taken up. 'Our cars were 39 per cent full. That's hardly a goldmine for us or the region.”

But Tourism Bay of Plenty remains upbeat.

Credit card data now available to Cruise NZ indicates the spend is broad – things like port costs, bunkering and maintenance, health care and provisioning as well as tours comes from cruise ships.

Rhys says tour operators will be looking at the economic value from their own slice of the pie, which neglects a huge amount of other spending.

He also points to 'return passengers” – visitors doing a reconnaissance for a more in-depth return visit. They aren't accounted for in the statistics.

And Rhys is advised by Cruise NZ that most passengers take a half-day tour from the port they're in, organised on-board, return to lunch on-board, then go into town to browse and visit attractions.

Tour operator Ian, however, remains unconvinced.

'We are earning half per passenger than what we did 10 years ago,” he says.

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8 comments

He

Posted on 17-11-2014 09:10 | By Capt_Kaveman

Knows like myself we were there from the beginning going back to 1996/97 with only a handful of ships, Ian like myself saw it all unfold only for TCC, TBOP and POT made it into the mess as it currently stands, They say the feedback from the public is good about the setup with the iport and outside the gate but after asking pax myself my feedback is very much different


No cash Cow for Tauranga

Posted on 17-11-2014 09:21 | By M@M

Having met a relative from one of the ships last year I got to understand how the Cruise Companies have everything tied up. Its nearly impossible for a a local tourism operator to get access to the advertising facilities on board to arrange bookings. Most passengers head straight over to Rotovegas to get ripped off a the muddy puddle and have to pay again to go into the Maori village, return and get on board and sail away that night. My guess is very little money is spent in Tauranga .


TBOP numbers

Posted on 17-11-2014 09:40 | By YOGI BEAR

As is normal thing the budgets and expectations of anything TCC/TBOP are always very optimistic indeed. I would think that the private operators whose shirt is on the line have a little more of the truth included. The simple math applied is that TBOP expect around $240 per person on a ship to be spent, in the real world that should be 39% of that. Of course TBOP are attempting to justify their own existence and salaries, that tends to cloud the picture and some doesn't it.


@ M@M

Posted on 17-11-2014 10:26 | By YOGI BEAR

Agree mate, the only purpose of TBOP is ego related. virtually all bookings are made on board to approved operators, the cruise ships clip the ticket and the rest goes to Rotorua. I personally have been on many Cruises and those pretending to be front line on the wharf do not contribute anything to anything. They two are just clipping the ticket without adding any value to anything.


false hope

Posted on 17-11-2014 10:44 | By tonyb1965

I know of a Cafe operator in the mount who was waiting for the big cruise ship cash cow to hit, and it has not, the problem is that if the ships berth longer and leave later at night the tour operators whisk them away from our area longer and return them later in time to depart leaving local tills empty My guess is the only people in the area making money are the authorities Mind you could be wrong ?


What do you expect?

Posted on 17-11-2014 14:21 | By How about this view!

I do not pretend to understand the vagaries of the local tourist industry, but I do know that internationally, New Zealand is known for having a geothermal region (Geysers, mud pools, steam, smoke etc. etc. and the Luge, sheep show etc.) to get to it you have to PASS THROUGH the port of Tauranga as the nearest port. Having been on cruises, I can understand the thinking of the passengers - "We want to see the Geysers and ride the gondola and luge, let's get on a coach and go and do it!" They care nothing for the local economy and are only interested in see the internationally advertised sights and experiences. So, Mr entrepreneur, why not set-up some local attractions to rival the Agrodome, Zorb, Maori village and the luge. BUT REMEMBER, use your money and not mine.


@ Tonyb1965

Posted on 18-11-2014 08:37 | By YOGI BEAR

TBOP making money? TCC making money? Come on you don't even need to ask the question on that one. If you are still confused go look at your rates bill 10 years ago and compare to now, it will have doubled, have you got double?


Some substance!

Posted on 18-11-2014 12:23 | By Ian Holroyd

The comments posted are made without inside info, so are often off the mark. Yesterdays ship [with 2850 passengers] had 800 take the "official" tours from the ship, so 70% free to do other things. All local operators [35 companies] took FIT clients on trips, the majority going to Rotorua [despite the weather] So regardless of where they go local business [like mine] benefit [ and most were close to full up]. We are rivals to the ships own tours so we should not expect any help from them to showcase our offers, instead clients find us on the WWW and on the day at the TBOP sales desk. You will never stop people wanting to go to Rotorua, which is a real drawcard and gives Tauranga businesses the opportunity to facilitate this. It may not be all great, but its not all bad either.


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