A mother’s plea for a safety review

Megan Lewis, believes the footpaths at Tauranga Crossing need a safety review. Photo: Bruce Barnard

A mother is appealing for owners of Tauranga Crossing to review the safety of the centre, after wet weather conditions caused her daughter to slip and injure herself.

Megan Lewis says her five-year-old daughter had just gotten out of the car, when she slipped.

“We got out of the car, it was belting down with rain, and my daughter stepped onto the grey concrete footpath and completely flipped over and knocked herself out.

“I took her straight to the doctor, who confirmed she had a concussion and said I needed to keep an eye on her.

“He says she’s likely to get double black eye bruising from the accident.”

Megan says she isn’t impressed with the way management handled the incident when she reported it.

“I felt as if the centre manager just laughed at me when I reported it. A woman said she would take my details down and someone would contact me.

“About half an hour later a man rung me, said he offered his deepest sympathies. I asked what that would do.

“I want to know this isn’t going to happen to another parent. When I spoke to a few ladies who work nearby, they say people fall over in the same area all the time.

“My daughter was in bare feet at the time, but another lady says she was in full shoes and the same thing happened to her.

“There’s no caution signs and no grip tape. The council can’t do anything because it is private property.

“If it would have been my 70-year-old grandfather who slipped, he would have been seriously injured. Something needs to be done.”

Tauranga Crossing senior asset manager Graeme Gunthorpe says they are extremely sympathetic of Megan and her daughter.

“We extend our deepest sympathies to this parent and her daughter.

“The safety of customers shopping at Tauranga Crossing is our top priority. We have a comprehensive health and safety policy.

“We have passed all council non-slip testing and continue to apply non-slip floors on a regular basis. We do have non-slip treatment applied at least once a year.”

He confirmed the centre does not currently have slip caution signs.

“The parent in this incident did not give us any details, we were only told the child fell, they didn’t specify where it happened or what the child was doing and without this information it’s very hard to assess.

“Had we been provided with more information, we certainly would have had another inspection of the slip properties at that area.”



Posted on 01-02-2018 18:56 | By NZer

So when this person drives in the rain does someone have to warm them it might be slippery when wet. Are we in America? Sounds like we are heading the same way...

Who laid the concrete?

Posted on 01-02-2018 17:10 | By MISS ADVENTURE

The issue will be the finish on the concrete is to smooth, then add rain and a kid leaping out of a car and the result is obvious. The Spec to lay the concrete is the issue here, the only remedy is rip it up and do it properly.


Posted on 31-01-2018 12:11 | By Capt_Kaveman

reported the slip problem when it was1st laid but yeah went on deaf ears

Laughed at..

Posted on 31-01-2018 07:47 | By Thinking

I bet you are one of those people that feel it’s everyone else’s fault when accidents happen to you.I know you will love your children as only a parent will. That is undisputed.But how about educating them.... Matches lite can burn..... Words said in anger will get you know where... oh and wet floors are slippery..

It is dangerously slippery when wet

Posted on 30-01-2018 22:16 | By RASM

I have nearly slipped in the wet several times myself, and it makes me wonder each time, how many other people have done the same? It amazes me that it ever passed safety regulations... or maybe they have never tried it in the rain?

How about personal responsibility?

Posted on 30-01-2018 21:55 | By The Sage

Several years ago I slipped in the rain in one of the supermarket carparks and hurt my knee and back. I had ongoing problems for a few months. I didn’t bleat on to the media or supermarket. It was simply an unfortunate incident. You can’t wrap yourself in cotton wool.

Happened to me

Posted on 30-01-2018 21:52 | By snowdrop

I slipped on the wet footpath at Fraser Cove at the beginning of January. I fell heavily on my side but thankfully I didn’t suffer any lasting injury other than bruising to my body and embarrassment. Some wonderful people helped me to my feet and you could see marks on the concrete where my shoes had scraped off a layer of dirt and grime that had caused my fall. Are these smooth concrete footpaths ever properly cleaned? They are an accident waiting to happen after rain.


Posted on 30-01-2018 21:07 | By Told you

There is a problem so fix it,why all this procrastination.


Posted on 30-01-2018 18:28 | By M. Mouse

How about mum tells kid to wait in the car till mum opens the door from the suv

Non slip surface

Posted on 30-01-2018 17:16 | By Colleen Spiro

This happened to me when Fraser Cove was first sealed. I slipped, broke my ankle and needed surgery. They said first time it had happened. Not so, as did my own survey of shop keepers and it was a daily occurrence. I also put an ad in the paper, for other people who had fallen, got 15 responses, five from pregnant women. I took it to Management and Health & Safety. It was investigated properly and the whole of the outside area had to be resurfaced. Dont let them laugh it off.

Slippery Path

Posted on 30-01-2018 16:53 | By Raeleen

’She didn’t specify where it happened’ where it happened is the first question the Centre Manager should have aked her after ascertaining the health of the child.


Posted on 30-01-2018 16:51 | By 82m

They always have bits of carpet out in front of pak n save when its raining. so they obviously know its a problem. I have personally slipped out there and dropped all my groceries.

Really dangerous there

Posted on 30-01-2018 16:47 | By Cassienz

It’s the most dangerous shopping centre I’ve ever been to. Every time it rains you take your life in your hands to walk around the shops. Coming out of Pak n Save is like running a gauntlet. It doesn’t matter what shoes you have, it’s the slipperiest concrete and is very dangerous. I’m surprised someone hasn’t been seriously hurt there yet. Added to that all the rusty metal around the place and its not the nicest place to shop at all. Then there’s the stupid traffic..... don’t get me started on the insane entry to the carpark!

Get a grip women

Posted on 30-01-2018 16:46 | By maildrop

They invented rubber grip to go on footwear donkeys years ago. I wonder why? That said, I doubt there are any children in the history of the world who haven’t fallen over at some point. We should be teaching our kids to take responsibility for their own actions, not looking to blame others.

How can you feel laughed at?

Posted on 30-01-2018 15:31 | By whoami

"I felt as if the centre manager just laughed at me when I reported it."I have every sympathy for the child and family - no one wants to get injured or have their child badly hurt. But did the manager laugh or not, because I’m not sure how you can feel laughed at? It’s a situation that should be handled seriously and dealt with appropriately, but this just sounds like trying to get someone in trouble without any genuine justification.

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