Pressure after LIM report delays

A surge in Land Information Memorandum (LIM) report applications has left Tauranga City Council struggling to keep up with demand and real estate agents 'frustrated” by delays.

Figures released by Tauranga City Council show in the 12 months to February, Land Information Memorandum applications are up 25 per cent, sitting at 1826 compared to last February's 1455.


Photos: Bruce Barnard.

A LIM report is a compendium of information a local authority, such as a city council, has on a property in its jurisdiction. Almost all buyers include the condition of getting a satisfactory LIM in their sale and purchase agreement.

Councils are required to issue the reports within 10 working days, and while many come in under this time, recent delays have caused concern within the real estate industry.

Tauranga City Council customer services manager Margaret Batchelar admits LIM report applications have increased 'significantly” since last November, with five and ten day LIM applications rising by 20 and 32 per cent respectively since last February.

As a result, compliance with expected LIM timeframes dropped to 78 per cent at the end of February across both LIM types.

'This was due to an unprecedented level of applications never seen before in eight years of recorded data,” says Margaret.

In February, 320 applications were received, 44 per cent higher than those seen 12 months earlier.

According to council, a five day residential LIM report costs $326, and both a 10 day residential and commercial report $219.

Margaret says refunds have occurred recently where council has been unable to provide the report within the specified timeframe of five working days.

Tauranga Harcourts managing director Simon Martin believes council has been 'caught unawares” by the jump in demand in the property sector.

Real estate agents strongly recommend sellers to get a LIM report, but Simon says the heightened demand and interest has meant council is coming under more pressure, causing frustration within the industry at the length of time involved.

All Harcourt auctions are three-week campaigns, and there has been the odd occasion where LIM reports report haven't been sent until the last week, adds Simon.

'The amount of demand we have put on council for LIMs has increased,” explains Simon, 'and from our company's point of view it's probably doubled.

'I know they are addressing those issues and, from what we understand, they are training more staff to do it, which is good.

'I can understand their dilemma and they are pretty good when you tell them we have a deal that is about to collapse if we don't get it out on time.”

Realty Service Group chief executive Ross Stanway says the increase in LIM applications is expected give the interest in the property market at the moment.

But he says there is always concern if the applications aren't met on time.

'For those involved, the 22 per cent that were not put through on time would certainly see it as a real concern.”

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8 comments

Access to all.

Posted on 23-03-2015 16:22 | By Murray.Guy

Why not make property information accessible on line to all? Customers do their own search, and pay on line. Less staff, reduced costs and increased efficiency.


O Goody!!!!

Posted on 23-03-2015 18:35 | By Jimmy Ehu

more staff on the way.


A COUNCIL CASH COW!

Posted on 23-03-2015 21:47 | By The Caveman

Seems to me that these LIM reports are a cash cow for the council. HOWEVER obviously the council CANNOT keep up with the requests, for what is in fact public information held in public data bases controlled by the council. For once I agree with Murray Guy - why are the reports not available online with certain check and balances, at what should be a very nominal fee.


@Access to All

Posted on 24-03-2015 09:12 | By Rate1

Agree Murray, certainly save lots of time and money plus resources.


Consent delays too!

Posted on 24-03-2015 13:14 | By maildrop

They also can't keep up with consents and code compliance. They "stop the clock" in order to meet their targets by asking for information that they have already been provided with. Asking for information incurs a fee as well as stopping the clock. Huge rort.


Dear Murray

Posted on 24-03-2015 16:56 | By YOGI BEAR

Well said and on the money of course, apparently millions have been spent to scan a lot of records already and mega millions more than was meant to be of course. However sadly you have not realised the real plan here, TCC staff are not going to do anything that makes it simple for the public, TCC staff are not going to do anything where many more of there number might have to find another job elsewhere. They are all going to find somewhere, somehow, whatever it takes to increase numbers, it is nothing to do with efficiency but it is all about having more Muppits around so all are well feed, cozy and comfy. Guess who is paying all the way for this?


DID TCC GET A LIM ON CITY HALL

Posted on 24-03-2015 20:47 | By ROCCO

Problem with LIMs is they are done on a work to rule basis say 1 a day and any more go into the queue.At around $400 a pop this is disgraceful and TCC are coining it so provide the service to meet the demand.Perhaps staff could try multitasking after all there is around 600 of them spread all over Tauranga trying to look busy.LOL


ROCCO

Posted on 25-03-2015 21:39 | By YOGI BEAR

It is a clear case of double standards from start to finish.


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