Emergency text passes test

Thousands of Bay of Plenty residents received a civil defence text message earlier today.

The successful testing of the region's text, email and social media alerting was designed to ensure that the system would work in a real emergency.


A screenshot of the email alert.

An alert was sent out by text to around 6000 individual cell phones and more than 10,000 emails, as well as featuring in Bay of Plenty Civil Defence's social media pages on Facebook and Twitter.

Regional Manager of Bay of Plenty Civil Defence Emergency Management Clinton Naude says the thousands who had already signed up for text or email alerts received the message.

Regular tests ensure the systems would work in a real emergency.

'We tested the text and email alert system last year,” says Clinton, 'however the system encountered some IT issues.

'We have since worked with our providers to address the problems.”

Clinton says the systems would be checked twice a year.

Anyone can sign up for a text alert or email notification in an emergency on the Bay of Plenty CDEM website at: www.bopcivildefence.govt.nz

People can also subscribe to receive texts for their local area and regional events by texting two letters to 2028.

Tauranga – text ‘TA'

Western Bay – text ‘WB'

Rotorua – text ‘RO'

Kawerau – text ‘KA'

Whakatane – text ‘WH'

Opotiki – text ‘OP'

If you sign up to any of these local areas by text, you will automatically receive messages about regional emergencies.

A sign-up text costs 20c, but there is no charge for all future texts from Bay of Plenty Civil Defence Group.

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6 comments

Time of day

Posted on 28-01-2015 16:42 | By Murray.Guy

Are these tests conducted at various times of the day, different days and night time recognising that an unplanned catastrophic event isn't confined to business and awake hours and awake?


So Murray Guy

Posted on 28-01-2015 20:09 | By earlybird

you want everyone to receive a test txt at 3.00am do you. I can just visualise all the complaints that would result from that. Imagine the panic of half asleep citizens before they read the whole message. I think they may feel that such a test would be unnecessary & idiotic. I think the purpose of todays exercise would have been to ensure that those that wanted to receive a warning actually did get the txt or email. If you were to blast out txts day & night as you seem to be suggesting it wouldn't be long before the "cry wolf' syndrome set in.


Great Service

Posted on 29-01-2015 08:52 | By The author of this comment has been removed.

For the lifetime cost of 20 cents, I consider this a wonderful service. A timely reminder once or twice a year is reassuring and reminds us of where we live. Tell me day or night, I don't mind - it may save my life.


TEXT alerts are a great option

Posted on 29-01-2015 11:26 | By Murray.Guy

The service is great but has to be just one avenue available to alert communities. Many do not keep phones on over night, many of our elderly do not have them. We need an effective suite of alert options, not reliant unduly on just one or two, which includes text alerts, provided the system still works in a real emergency, that TEXTS are sent and received immediately, the system not over loaded. I sense TCC may be putting too high an emphasis on TEXTING to validate their inaction on alternatives (including sirens).


Texts as follow ups.

Posted on 29-01-2015 12:49 | By Mackka

Nice to know the Text system appears to be working now. I received the test text yesterday after not having received the initial test. However, the text system should only be a follow up behind the much needed sirens and/or other alert methods!


It will take a brave

Posted on 29-01-2015 13:42 | By earlybird

person to push the button for a 'real' alert. You would surely have to be really really sure that danger was approaching before you took that step [by which time it may already be too late]as the resulting panic would almost certainly result in injuries & possibly death as citizens of the coastal areas escape to higher ground. Escape at all costs will be the order of the day for many. When I contemplate such scenes I don't envy those that live beside the sea at all. Who, I wonder, will be held responsible if it turns out to be a false alarm. It'll be a VERY brave person who pushes the button early enough for people to escape.


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