How are councillors aware of views of non-submitters?

In his 4 June letter Councillor Mike Baker took Mr Chris Laycock to task assuring him that he and his fellow councillor’s must take into account the possible views of people who did not submit (to the Annual Plan process). There might be more than 100,000 of these non-submitters, which has to include about 10,000 children under the age of five.
I will appreciate Mike giving us three examples of these possible non-submitter views letting us know how the councillors became aware of them and what the results of their considerations were.
Perry Harlen, Mount Maunganui.

Mike Baker responds:
In response to Mr Harlen’s letter refer to the response to Mr Laycock’s latest letter but further to this as councillors we are frequently out in the community, or at least should be, and of course because we are councillors the community are invariably keen to discuss Council / ratepayer related issues with us. I believe that it is unrealistic for the correspond to assume that specific approaches such as this should not then be taken into the overall mix as that is exactly what we have been elected to do as whilst we may have firm personal views the ability to be flexible, unlike some, is an exceptionally important part of the role.
Cr Mike Baker,
Bethlehem.