An elderly couple was left confused and frustrated when the bus stop outside their Greerton home was removed without warning or explanation.
Connie and Cliff Breeds tried to contact Bay Hoppers after they noticed the bus stop outside their home on Fraser Street had been removed two weeks ago – but nobody could tell them what was going on.
Tauranga City Council is only required to alert residents if a bus shelter is being added or removed.
“We didn’t know where it had gone.
“The bus company didn’t know anything about it.”
Bay Hoppers told SunLive they do not have anything to do with the addition or removal of bus stops and people with questions should contact the Tauranga City Council.
Tauranga City Council transport operations manager Martin Parkes says the council is only required to alert residents if a bus shelter is being added or removed – for bus stops no notification is given.
“We don’t consult when we move bus stops.”
Martin says the Fraser Street bus stop has been moved about 120m up the road because of safety concerns.
“We previously had complaints about that bus stop being too close to the corner with Chadwick Road and the Oropi Road roundabout.
“We took the opportunity of relocating it a bit further towards Pemberton Park.”
Martin says the council are currently looking at whether the new stop can be moved closer to its original placement, with a decision to be made this week.
“We will look to see if there is a more suitable location to where it was previously, but it won’t be going to its old location because it was too close to the roundabout.”
Connie says the lack of contact between the council and the Fraser Street residents is not good enough.
“We don’t like it much but there’s obviously nothing we can do.
“Why couldn’t they just put up a notice?
She says people have been standing at the old bus stop’s location unaware it is no longer a bus stop.
“It’s not only us; lots of people catch it from there.”
She is pleased the bus stop may be moved closer, but is disappointed residents in the area have been left out of the loop.