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A Tauranga woman expanding her business after taking over the national Home Instead offices.
Home Instead provides a range of care services for people.
Managing director Debra Jager says she has owned the Tauranga business for about three and a half years.
Huria Marae kaumatua Tu Piahana, left, Bay of Plenty District Health Board CEO Phil Cammish and Home Instead managing director Debra Jager at the official opening of the new Home Instead offices in the 17th Ave.
She says half way through last year, she was given an opportunity to purchase the national business as well.
“Which I did and I have had that for six months.
“We have a building for our national office, but we’ve just grown that big that we now have the other building and we are doing all internal training.
“We didn’t have a training room before, so we’ve got bigger premises because we have grown that much and also to incorporate a fully equipped training facility.”
An official opening of the new offices was held earlier in the week, with Bay of Plenty District Health Board CEO Phil Cammish cutting a ribbon to mark the opening.
“We’ve got over 100 caregivers on the books. They go into individual homes and they do a range of things from housework, right through to 24 hours a day live in care,” says Debra.
“That could be for respite care, it could be for palative care, high needs dementia, anything like that.
Home Instead also provides in house training for alzheimers, anything do to with personal cares and anything to do with the in home care side of things.
“It’s very exciting actually. It’s exciting on a personal level and it’s exciting for the whole team. For everyone.
“The clients are a big part of our work, but the biggest part of our business is obviously the caregivers.
“This makes them feel even more professional and that’s really important.
“It’s nice that we can bring something bigger and better into Tauranga.”
Debra says have a new premises at the Historic Village on 17th Ave, means they can enhance the quality of training and community education sessions.
“We are intending to commence education classes for family carers this year and the facility will help with this.
“So that difficult conversations with your senior loved one, such as ‘no longer being able to drive’ becomes more manageable for all parties.”
Posted on 18-02-2012 18:09 | By jaydeegee
What are the key accountability areas and performance criteria measures applied to the home carers provided by Home Instead? What training is given and how is it measured? What daily supervision is applied to home carers?