Great PR for night time roadworks

They woke me half a dozen times on Sunday night. Bright lights, flashing lights, like a circus tent. Trucks, tractors, diggers and some massive machinery chewing the blacktop off Chapel St.There's no good time to do a job like that, and probably not something that can be done quietly. And at first light, when it was time for me to get up for work on Monday morning, they went quiet. Their work was done for the night. But it didn't matter a jot. Because Sunday afternoon as they were starting work one of the blokes in a tar smeared hi-viz vest asked if I was a local. Yes, I was. And he apologised because, unavoidably, he'd probably be making some noise that night. A quiet Sunday night with no traffic was probably the best time to reseal a busy thoroughfare and he hoped I understood. Yes I did. Amazing what the personal approach can achieve - a smile, an explanation and an apology before it was due. And whenever I woke that night I took comfort from the bloke in the hi-viz out there in the dead of night doing his job. Thanks to the Higgins guy for the heads up – great PR.

B Franks, Tauranga City.

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