Bank closure to affect rural communities

The closure of Westpac Bank branches could mean hardship for rural communities, which is why Rural Women New Zealand is appealing for a change of heart.

Fiona Gower, vice president of RWNZ says the organisation's members are concerned about the proposal to close 19 of the bank's branches and the effect that will have on the rural communities they serve.


Westpac Bank in Cherrywood is one of 19 banks proposed to close. Photo: Google maps.

Westpac has states the reasons for closing branches is the increased use of online services.

'RWNZ's concern is this may be correct nationally, but what are the statistics in rural areas? For many in these rural areas online banking is not an option due to poor or non-existent internet services or cellphone coverage, the speed does not allow efficient use of internet services,” says Fiona.

'For elderly people or those not computer savvy, this too creates a problem on how to do day-to-day banking. They prefer to do their business face to face, as sometimes it's part of their social contact.”

Businesses in the affected communities will also have the right to be concerned; for example, how do they deposit their cash takings?

'They certainly do not want to be carrying large quantities of cash, even in this day of mainly Eftpos payments, they still need to have access to secure bank services and facilities,” says Fiona.

The distance that will need to be travelled to the nearest bank branch will be difficult for those who do not have transport, or for businesses having to have staff out of action if they have to travel to that next Branch.

If there are no other bank services in town, this could mean businesses moving away or closing.

In many cases the nearest branch could be 45 minutes or longer travelling distance one way, says Fiona.

'RWNZ acknowledges banking has changed markedly over the past number of years and perhaps rural towns do not offer a high level of commercial opportunities for banks.

'Rural residents are often long-standing clients who have remained loyal through the years, and are now being penalised. A large number still prefer face-to-face services.

'RWNZ urges Westpac to listen to the concerns of rural residents and consider the needs of those living in isolated, rural areas. Perhaps Westpac could look at other options rather than closure? Even if it is opening less hours or days a week, downsizing to a smaller premises or an agency?”

Branches proposed to close are: Kamo, Cherrywood in Tauranga, Broadway Avenue in Palmerston North, Bishopdale in Christchurch, Gardens in Dunedin, Waikanae, Carterton, Raglan, Ranfurly, Te Aroha, Fendalton Mall in Christchurch, Putaruru, Whangamata, Takaka, Stoke, Wainuiomata, Te Anau, Fairlie and Otorohanga.

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6 comments

Time to leve the

Posted on 24-08-2016 11:29 | By xenasdad

I will be taking my CBD banking to another bank now, after 30 years with Westpac.I'm not giving another cent to a organization that treats its customers as contemptible cash cows!


Why do you need a branch?

Posted on 24-08-2016 16:23 | By Chris

I'm honestly baffled trying to figure out why people need a bank branch anyway. Cash and cheque deposits can be made at an ATM, as can withdrawls. Almost everything else can be done online, from payments and transfers through to credit applications. The whole world can't stop for the very tiny minority who chose not to embrace technology.


Hello Chris

Posted on 24-08-2016 17:54 | By R1Squid

Add 50 or 60 years to your age, then think about whether you may be not crippled enough to use an ATM (and if you are able to stand and reach it).


Had enough

Posted on 25-08-2016 00:58 | By The Sage

Very shortsighted on Westpac's part. Between this and some of their KiwiSaver investments being in land mines I am about to give them the flick.


Xenasdad

Posted on 25-08-2016 02:42 | By Kenworthlogger

It took you 30 years to work that out? Good luck finding a bank that does not treat you like a cash cow. I bet they are all rolling around on the floor laughing about this one....


Support

Posted on 25-08-2016 07:57 | By Merlin

Support New Zealand banks like Kiwibank and the Co-operative Bank.The others are just here for the profits and do not care.Especially from across the ditch.


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