Wired for sight and sound

Parking officers in Te Puke and Katikati are being equipped with video cameras in an effort to increase personal safety and deter abuse.

The decision follows a short term trial.


Parking wardens will have video cameras, similar to the ones pictured, as they patrol the streets of Katikati and Te Puke. File photo.

The cameras are to increase safety for both staff and the public by acting as a deterrent to abusive and violent behaviour, says compliance and monitoring team manager, Alison Curtis

Western Bay of Plenty District Council has approved the permanent use of the cameras that will be attached to each officer's uniform.

'Our staff do an excellent job of dealing with the public in sometimes difficult situations, when individuals become abusive towards the officers. The cameras are another tool to deal with such situations – which are the exception rather than the rule.

'We are not the first council to trial this method. It's an approach being used by a growing number of councils around New Zealand, with increasing success shown in reducing levels of abuse.”

The officers will be wearing a badge on their uniform advising people they may be videoed, and the cameras will be visible to the public.

The camera is not constantly operating and will be activated by the parking officer only if a situation begins to escalate, says Alison.

Parking staff reported regular incidences of abuse last year, ranging from minor abuse and swearing to physical threats and abuse. This included threats against an officer's family, and lit cigarettes flicked at staff, says Alison.

Since the cameras have been in operation on a trial period since mid-November, no instances of abuse have occurred.

If a parking officer believes a situation is likely to escalate with an individual, they will switch the camera on and warn the offender.

'This in theory deescalates the situation because it can be used as evidence in any potential court proceedings – and takes away any anonymity of the potential offender.”

The option of equipping council's animal services officers with cameras could also be considered in the future.

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2 comments

Anyone

Posted on 10-02-2016 08:40 | By How about this view!

who thinks that our invisible public service providers have an easy ride, have never spoken with them. Not only do they get the usual profanities thrown at them, but some are assaulted physically also, in particular bus and taxi drivers. Trapped in a seated position, to be abused and assaulted by anyone in a bad mood, drunk or off their face on drugs. Our city is NOT what some may believe it to be.


Parking

Posted on 10-02-2016 19:39 | By Fordnut

Why do we need Parking Wardens in Te Puke in the first place.


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