Unaccounted faulty washing machines

The Fire Service believes 8000 recalled washing machines similar to one that caused a fire and left a woman needing hospital treatment are unaccounted for.

Fire risk management officer Dan Greene says a woman was recently treated for smoke inhalation after her top-loader Samsung washing machine caught fire.


Samsung top-loader washing machines, similar to the one pictured, were subject to a product recall in 2013.

She had turned it off at the wall after noticing smoke coming from the machine.

About two minutes later, Dan says she head the glass break and found the fault machine on fire.

She was treated for smoke inhalation and part of her rented home sustained fire and smoke damage.

The fire was due to an electrical fault on the machine's control panel, says Dan.

The appliance was among four Samsung top-loader washing models subject to a voluntary recall in May 2013.

Despite 36,000 appliances subject to an extensive recall campaign, Dan says there are about 8000 that still needed servicing, including the machine which caused the fire on Friday.

Samsung said in some circumstances moisture may penetrate the electrical connectors of the machines, causing a spark and potentially a fire hazard.

Fifteen fires involving the machines were reported in Australia, according to media reports.

Samsung did not respond to requests for comment.

The recalled Samsung top-loader machines, manufactured from 2010 to 2013, are models SW75V9WIP/XSA, SW65V9WIP/XSA, SW80SPWIP/XSA and SW70SPWIP/XSA.

The model names can be found on the back of the washing machine.

Customers can check the model name of the washing machine by calling 0800 855 502 between 8.30am to 5pm Monday to Friday, 9am to 1pm Saturday, or email productrework.SENZ@samsung.com. Samsung will arrange for an authorised service technician for a free in-home service.

A product recall notice has also been issued for iPhone and iPad charges sold nationwide from July 25, 2014, to May 28, 2015.

The New Zealand Fire Service has issued the recall on its website stating: 'the charger may malfunction resulting in damage to the charge”.

'A malfunction of the charger may cause a ‘popping' noise followed by smoke and a burning smell,” says the notice.

'Only refurbished charges are affected by this recall notice.”

Customers are being advised to immediately stop using the charger and return it to any EB Games store to receive a free replacement.

For more information contact EB Games online: www.ebgames.co.nz or on 0800 EBGames or email websales.contact.nz@ebgames.com

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